Humanizing chatbots to improve the student experience During the webinar, Feldman dove into the possibilities for using conversational to enhance the diversity of voice user interfaces in the healthcare ecosystem. The implications of this uber-distributed, agent-orchestrated application model are far-reaching for operations teams as well in the domains of both deployment and security. To begin with, the distributed nature of the application implies that no single infrastructure provider will be able to provide holistic observability for the overall app. This will result in next-level complexity challenges in the areas of debuggability, performance management, and OpEx cost controls. Operations teams will...